Client Delivery Manager

Client Services Manager

How about joining forces with colleagues from the Americas, Europe, and Asia? We have a ‘work in any way model’ which encourages you to break free from the norm. Break it down into your own delivery style by becoming a Guardian at Safeguard Global.

This Role in a Nutshell:

As an external client services manager, you will be personally responsible for delivering our services accurately and on time. You will acquire knowledge that is useful to clients that are outsourcing their human resources as well as being a primary point of contact.

For over 170 countries worldwide, we offer H2R support that starts right from the hiring process up to retirement just so that global businesses thrive. Coordinating and supervising this with our people in India and partners throughout the world is one of our duties. This position is very hands-on where you feel comfortable “down in the trenches.” The ideal candidate has an entrepreneurial spirit and can think outside of the box when solving problems. They are always eager to learn more about everything in order to assist Clients and grow the Company.

How you will make a difference:

Explication: Help Clients recruit, train, remunerate them appropriately.

Support global payroll administration and benefits procurement

Provide leadership regarding labor relations around the world including employment law guidance on issues such as contract drafting, data security requirements & HR documentation best practices

16.Ensure work is delivered timely and in accordance with GU quality standards with HR support for M&A; PEO (EOR) services; spin offs

17.Develop plans through consultation with Clients specifying objectives, scope/parameters of project engagement including deadline requirements

18.Provide ad hoc HR advice during assignments or upon request working closely with both local & international HR teams assisting Client inquiries

19.Collaborate with legal-council inter alia during bid stage

20.Interact with Client Service Directors HR on key accounts where necessary

21.Doing whatever else is required

What will give you an advantage:

Background: Bachelor’s degree in Human Resources or Organizational Development preferred. Masters also preferred.

2-3 years working in operational HR (onboarding, off-boarding, compliance, comp and benefits, payroll and change management)

Worked with external clients as a consultant or business owner

Management experience and ability to handle multiple tasks simultaneously is desired

American International Human Resources Management Association certified HR professionals who have worked in other countries or global organizations before they joined US companies are encouraged to apply for this position.

26.In-depth exposure to a wide range of HRIS/HCM systems along with their features & functions

27.Advanced Microsoft tools proficiency level e.g. expertise in Excel Macro Writing.

Preferred Experience

28.PHR/GPHR certification or equivalent international qualifications

29.Innovation oriented consulting capabilities to deploy technology and process changes that can improve Clients’ HR operations.

30.Demonstrated communications ability with both executive and clerical staff members alike.

31.A good self-starter who can pick things up quickly if the workload scope changes unexpectedly

32.Seniority Level

33.Mid-Senior level

34.Industry

35.IT Services Provider Industry (ITSP)

36.Employment Type(s)

37.Full-time employment status only.

38.Job Function(s)

39.Business Development (Sales/Marketing).

Why become a Guardian:

International Environment: Our teams are borderless. Interact, collaborate, discover cultures, and expand your personal network beyond your country

Our Culture: We are fostering a workplace that engages in everything you do being just your own legitimate self. In which case, we will always make sure that all your ideas reach our leaders and your contribution is recognized.

Autonomy & Flexibility (Work in Any Way): As an added Guardian, you will decide when, how and where you work best. Instead of working hours, we pay attention to results.

Learning: Although it is not possible to attain perfection, we encourage individuals who aspire to achieve it by giving them access to 2 platforms for learning. Learn at your pace whatever needed as much as possible.

✨Valuable Experience: Wherever you go there will be challenges. You’ll find the “right” challenges here at Safeguard Global that help shape you into a great professional.

Who we are and what we do:

Safeguard Global is an international company with several offices around the world. Guardians is how we refer ourselves and there are more than 1600 of us situated in twenty five countries.

We mean Work in Any Way; hence over one thousand companies depend on us to hire, onboard, manage and pay employees across 165 countries.

It’s all about the people. First of all, we hire talents from different parts of the world so that you can learn new cultures and meet many new people from various countries around the world. Also, efficient tools are invested in alongside balancing agile technologies that mix deep local market knowledge with excellent service.

For more about our solutions see www.safeguardglobal.com

Next Steps:

To apply please click on this link. Good luck with your application.Should you possess qualifications for this position outlined in job description then expect to hear from us.

At Safeguard Global an atmosphere of mutual respect exists among the applicants and Guardians as we are committed to equal job opportunities.