Website MongoDB
The market for global data management software is massive (the database software market worldwide, as IDC calls it the Database Management Systems Software market was predicted by them to be approx. $ 82bn in 2023 increasing to around $137bn in 2027, representing a 14 percent CAGR). At MongoDB, we are changing industries and empowering developers to create incredible applications that ordinary people use every day. We are the leading developer data platform and a database provider went public more than twenty years ago. Join our team and be on the front line of innovation and creativity.
Working in a high growth software company that competes with conventional wisdom about the database industry, serving as the nexus of the delivery ecosystem. Technologists and delivery professionals of distinction will make up your team. Engage with some of the world’s most ambitious and complex corporations and drive their innovation initiatives across any vertical.
MongoDB consulting exists to support our clients’ dream development, accelerate time-to-value for customers, and enable various customer adoption scenarios ranging from building new solutions through legacy modernization or migration to cloud. Our consulting solutions ensure organizations derive value from MongoDB.
Help us take our business to its next higher level of scale and delivery excellence through governance. You will have ample opportunity to significantly influence our business’ development by establishing a high-performing project associate team responsible for managing deliveries.
This role can be based out of either London or remotely within EMEA region.
Candidate Profile
The ideal candidate is a services delivery leader who possesses both strong communication skills as well as thinking that supports growth
University degree or equivalent experience
Ten years of relevant professional experience in project and/or delivery management
Effective organizational & interpersonal skills, along with strong communication skills both verbal and written
Demonstrated ability to guide and counsel direct reports whether individual contributors or first line managers
Demonstrated experience in collaborating with business owners to determine their needs for addressing their growth and potential
Demonstrated ability to manage delivery escalations focused on increasing customer and internal stakeholder satisfaction
Demonstrated ability to maintain and develop effective stakeholder relationships
Considerable experience with relationship building with internal as well external stakeholders.
Excellent analytical skills having a respect for strictness plus objectivity.
Familiarity with enterprise-scale customers, project management approaches plus deployment/operational considerations. Comfortable within a dynamic team that is growing rapidly, able to work independently, have a positive attitude, take responsibility for themselves.
Position Expectations As a team leader within the MongoDB Professional Services organization, you will:
Be responsible for successful delivery of the territory project portfolio in EMEA with the focus on customer success and MongoDB growth.
Define guidelines that will help in continuous development of geographically distributed project managers who are professionals within professional services that keep getting better all the time. A clear picture of existing skill sets/level in EMEA PMO team. Based on the skills assessment establish individual continuing development plans. Contribute towards global Professional Services business strategies through other functions across the company while facilitating its development and execution When necessary “roll-up sleeves” contributing through process execution and improvements Aggressively retain an extensive recruiting pipeline attracting top talent from industry thereby supporting excellence as well as fast growth Promote trust culture together with personal example
Measures of Success Growing and maintaining required delivery capacity and utilization for delivery teams Growing and maintaining required revenue targets for your delivery business owners On target hiring & on-time ramping of top quality talent for your region
Continuously cultivate the breadth and depth of our MongoDB values Contribute to the growth and evolution of the capability of MongoDB Professional Services Responsible for accelerating consumption of project backlog Continuously reviewing existing processes, identifying inefficiencies and instituting required improvements Maintains a high-level of customer satisfaction (CSAT)
Our goal is to foster a supportive and enriching culture for all employees that promotes personal growth and business contributions. We provide support through employee affinity groups, fertility assistance, as well as generous parental leave policies so we care about your welfare throughout your life journey both professionally and personally. To get more insights about how we work at MongoDB, can make an impact in this world!
MongoDB will provide any necessary accommodations for individuals with disabilities during the application process or interviews conducted at our company if requested by candidates. For this reason please inform your recruiter if you have any disabilities.
MongoDB is an equal opportunity employer.